Changing Hosting Companies

I am currently going to change my hosting company from Hosting Matters to someone else because the customer service I (and two of my clients) have received is TERRIBLE! I and my clients have received very snotty replies from their customer service employees Stacy and Annette. I'm finally fed up.

This is a reply that I received to an email I sent about not receiving emails for days - I had absolutely none in my inbox and I was trying to explain to her that I was only over quota because I wasn't receiving my emails and they kept piling up, hence, going over my quota.

Yes, I do actually understand. As stated, your email box is set to a 10MB quota, yet you have 18MB of mail in that box, so it is obviously over quota. As I said, you can CHANGE THAT at any time through your own control panel, under the mail section. But since there's some issue with doing that, I have changed it for you.-- Regards,StacyHosting Matters, Inc.http://www.hostingmatters.com/

What a bitch, huh? So those of you who are signed up with them and would like to change, you're not alone.

This is not the first time I've had snotty and ignorant replies to questions. And to boot, some were to my clients! I've given this company about 10 clients. I'm going to see if I can get everyone switched once I find a fantastic new hosting company.